What Is Covered
- Manufacturing defects
- Damaged packaging during transit
- Wrong product delivered
- Wrong string variant delivered
- Missing quantity in sealed package
- Factory packaging defects
- Product received in unusable condition
Warranty & Quality Guarantee
Premium Badminton Strings. Genuine Quality. Trusted Support.
SPROVICE Badminton Strings
Premium Badminton Strings. Genuine Quality. Trusted Support.
Quality Guarantee100% GenuineInspected Dispatch
Introduction
At SPROVICE, we are committed to delivering premium-quality badminton strings. Every product is carefully inspected before dispatch to ensure authenticity, quality, and performance.
If your product arrives damaged or has a genuine manufacturing defect, our support team is here to help.
Coverage
What Is Not Covered
- Normal wear after use
- String breakage during play
- Damage caused by improper installation
- Damage due to excessive string tension
- Mishits or racket clashes
- Accidental cuts or punctures
- Water, heat, or moisture damage
- Improper storage
- Used or opened products
- Products damaged after delivery
How to Request Support
Follow these steps so we can review your case quickly.
- 1Step 1
Take clear photos
Capture the badminton string product and outer packaging from multiple angles.
- 2Step 2
Keep your Order ID ready
Find it in your order confirmation email or My Account → Orders.
- 3Step 3
Contact SPROVICE Support
Email us with your Order ID, product details, and a brief description of the issue.
- 4Step 4
Team review
Our support team will review your request within 2 business days.
Required Information
Include these details when you contact support.
- Order ID
- Product Name
- Photos of the product
- Description of the issue
- Contact Number
Review Timeline
What to expect after you submit your request.
Request Review
1–2 Business Days
We verify your order details, photos, and eligibility under our quality guarantee.
Replacement (if approved)
3–7 Business Days
Approved replacements are packed, quality-checked, and dispatched to your address.
Our Quality Promise
Every SPROVICE badminton string is backed by these standards.
- 100% Genuine Products
- Premium Quality Materials
- Quality Checked Before Dispatch
- Secure Packaging
- Dedicated Customer Support
FAQ
Common questions about SPROVICE badminton string quality guarantee.
Yes. Every SPROVICE badminton string order is backed by our Quality Guarantee. Each product is inspected before dispatch. If your strings arrive damaged or with a genuine manufacturing defect, our support team will assist you.
Contact Support
Our team is ready to help with your badminton string order.
Email
support@sprovice.inSupport Hours
Monday–Saturday
10:00 AM – 7:00 PM
Need general order help? Visit our Support Centre.